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Ordering Parts We now have five different catalogues to order parts from: Circle
Track, Drag Racing, Open Wheel, Hot Rod Accessories, Engine Builder and
Truck Accessories. Each catalogue is jam packed with pages of colored
pictures and text describing all kinds of parts and accessories. Order a Catalogue Please use part numbers when ordering To order call (905)627-0224 or toll free 1-800-561-1791, or email tj@grisdale.com, dt@grisdale.com, or john@grisdale.com
HOURS OPEN MONDAY-FRIDAY 8:00AM to 5:30PM SATURDAY - 8:00AM to 12:00PM SUNDAY - CLOSED
SHIPPING/FREIGHT By
utilizing our volume rate structure, we normally add the freight costs
to your invoice so you receive the best deal possible. Our best freight
rates are with UPS, but if require your parts shipped with a different
carrier please advise us at the time of placing your order. UPS
- Best rates, best coverage and service, international deliveries and
brokerage services. Regular daily service, Saturday and next day
delivery to most points. We ship standard(unless advised otherwise).
Please let us know if you do not want your order to be shipped with
UPS. We use many other courriers if you are in an area not covered by
UPS. CONDITIONS OF SALE ORDER INFORMATION
Please use the part number (s) utilizing the three letter prefix code.
Where it applies, be sure to provide size, colour, etc. and any
important information we might need to make sure you get the right part. TERMS
All orders will be shipped prepaid ( cash, credit card, money order or
certified cheque ) only. All other charges are extra- shipping, boxing,
handling and insurance. PRICING All prices quoted
or displayed on this web site are in Canadian $ dollars and are F.O.B.
Dundas, Ontario. All prices are subject to change without prior notice
due to fluctuating material, manufacturing and U.S. dollar costs. DELIVERY
All products will be shipped by the most economical method, unless
specified otherwise by the customer. UPS standard ground is our most
preferred shipping carrier for small to medium size packages. Overnight
and airfreight deliveries are available if requested. Bodies and body
panels, depending on the size, normally require shipping by truck
freight and there is a boxing charge. If a complete body is ordered,
Grisdale Racing Products will pay the boxing charge. We cannot ship to
P.O. box numbers so make sure to provide us with a physical street
address or if in a rural area the lot, concession and township. PROVINCIAL SALES TAX
Will be added to the purchase price unless a current, verified tax
exemption certificate is on file at Grisdale Racing Products. Out of
province sales will be provincial tax free except the Eastern provinces
utilizing the HTS tax system. BACK ORDERS Unless
advised otherwise by the customer, all backorders will be held and
shipped as soon as they come in. At all times any backordered items
will try to be linked or coordinated with any future orders to minimize
shipping expense. DAMAGED OR MISSING SHIPMENTS
Any damage claims must be filed by the customer with the freight
carrier immediately upon receiving. Save all packaging, packing
material and the damaged merchandise for inspection by the freight
carrier, otherwise no damage claims will be honored. Any missing
shipments must be reported to Grisdale Racing Products within three
business days. RETURNS No returns will be
accepted without prior approval. A Returned Goods Authorization number
(RGA#) will be issued and must be accompanied by a copy of the original
invoice. ALL returned goods are subject to a 20% restocking charge,
which will be applied as a credit or exchange. No cash refunds. All
returned merchandise must be returned in the original package. There
will be no returns on special orders or on any parts that have been
installed. No return on wheels or tires. ALL
MERCHANDISE REMAINS THE PROPERTY OF GRISDALE RACING PRODUCTS UNTIL FULL
PAYMENT OF GOODS HAS BEEN RECEIVED BY GRISDALE RACING PRODUCTS.
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